Company Alfa Genetics has a Technical Department since the year of 2012 for all equipment from the distribution program. Technical Department is equipped with tools and instruments for maintenance, adjusting and validation of equipment. For service we use only new original spare parts available from our stock.
Engineers are certified and trained in the manufacturer’s Technical Training Centers. All equipment is maintained according to manufacturer standards.
For technical support and service please send all inquiries Mladen Starčević at Mobile phone +381 (0)64 20-998-22,
All service interventions are carried out within 24 hours, unless the user specifically agreed otherwise. The service is performed in the field as well in our premises.